Frequently Asked Questions

Can I customize an item that does not offer the option for customization?

If you are interested in personalizing an item that does not offer an option do so, please send us an Etsy message before purchasing. Please let us know what you would like added to the design. We will gladly let you know if it can be done within 24-48 hours.

Exchanges & Returns

Unfortunately, we do not offer exchanges or returns on any orders. However, if you have an issue with your order once delivered, please do not hesitate to send us a message on Etsy. We will be glad to work with you to get the issue resolved. Please allow 1-2 business days for a response.

What are the hours of operations?

We are open from Monday-Friday 9am-6pm except for holidays. Weekend orders are processed the following Monday.

Care instructions

CARE OF MUGS
All mugs are dishwasher and microwave safe.

Care Of shirts

Please handwash for longevity of shirt

Turn shirt inside out before ironing to avoid ruining design. 

Do you offer expedited shipping?

We offer expedited shipping as an additional service through USPS for $40.

When will I receive my order?

Most orders will be shipped within 3-5 days except on weekends. During the holiday season, please allow for an extra 2-3 business days.